IMPORTANT: Make sure your smartphone with the two-factor authentication automatically sets date & time, or the 2FA will not work! 


Usually, this is the most common problem!


How to set date & time on IOS


How to set date & time on Android







If you need to reset your Google Authenticator, send us an e-mail at [email protected] with the following: 






Email Subject: "YOUR NAME-UNBIND MY GOOGLE AUTHENTICATOR"



My name is ____________, my account ID (Email) on BitcoinBlink is ____________, my document number (Passport, Government ID, Driver license) is ____________, my registered phone number is ____________ . 


I wish to disable my Google Authenticator from my BitcoinBlink Account because (give a reason) ____________ . 


I swear this request is my operation and I understand the risk linked to this operation.


Please approve and verify my application. 






Also, send us a selfie with you (we need to see your face) holding your document (Passport, government ID, Driver license), with a piece of paper where is written: 



Date: XX/XX/XXXX

Name: XXXXXXXXXX

Email: XXXXXXXXXXX

UNBIND MY 2FA





Tip: to avoid this disagreement, we recommend the following:


1°) Save your Google Authenticator Private key or QR code on a piece of paper (print them), and store the printed paper safely.


2°) Save your Google Authenticator Private key or QR code on a file (PDF, Word, etc...), and encrypt the data that you created using a robust software.

 






Join & help us grow our community:

 


Facebook: https://www.facebook.com/BitcoinBlink/ 


Twitter: https://twitter.com/BitcoinBlink 


Instagram: https://www.instagram.com/bitcoinblink/ 


LinkedIn: https://www.linkedin.com/company/bitcoinblink/ 


Telegram (English): https://t.me/OfficialBitcoinBlink


Reddit: https://www.reddit.com/r/BitcoinBlink/


Medium: https://medium.com/@bitcoinblink


Youtube: https://www.youtube.com/c/BitcoinBlinkProject 


Bitcointalk: https://bitcointalk.org/index.php?topic=5197371.0


VKontakte (русский): https://vk.com/bitcoinblink


Weibo (中文): https://www.weibo.com/bitcoinblink