BitcoinBlink uses Two Factor Authentication (2FA) as a means to secure your account with your mobile phone.
It is recommended that you enable it on your Profile.
If you encountered some issues to link your Google Authenticator correctly try these few tips:
- Make sure Google Authenticator is installed on your smartphone
- IMPORTANT: Make sure your smartphone with the two-factor authentication automatically sets date & time, or the 2FA will not work!
Usually, this is the most common problem!
You can have a look here to make sure that your clock is on time: https://time.is.
- Enter the correct password given by your Google Authenticator
If you happen to lose your smartphone with your Google Authenticator, please be in contact us at this email address: [email protected]